Santa Maria S.r.l., which has always been attentive to quality and environmental levels, in order to sustain and increase customer loyalty on a solid basis, has decided to certify its integrated Quality-Environment Management System in compliance with ISO 9001:2015 and ISO 14001:2015 standards in order to pursue objectives of maintaining and improving its current level of market position, as well as its performance in terms of Quality, Sustainability and Environmental Protection.
The main objectives are:
- Customer satisfaction: customer orientation as a fundamental resource of the company, constantly guaranteeing the services provided in terms of reduced delivery times and product quality;
- Quality products: Optimising production and increasing the company's production potential in order to be able to meet customer demands without neglecting the intrinsic quality of the finished products, exceeding the minimum requirements of international standards in order to provide superior quality tiles;
- Environmental protection and sustainable development: Efficient processes to improve energy consumption and the use of natural resources to minimise environmental impacts with a focus on the local territorial context.